Refund and Return Policy (Effective Date: March 14, 2025)

Jasmine Rings is committed to ensuring that you are satisfied with your purchase. If for any reason you are not fully satisfied with your items, we offer a refund and return policy that is easy to follow.

1. Eligibility for Return

You may return most items within 30 days of receiving your order. To qualify for a return:

• The item must be unused and in its original packaging.
• The item must be returned within 30 days of receipt.

2. How to Return Items

To initiate a return, please contact our customer service team at info@jasminerings.xyz with your order details. We will provide you with the necessary instructions for returning your items.

3. Refund Process

Once we receive your returned items, we will process your refund. The refund will be issued to the original payment method within 7-10 business days.

4. Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Personalized or custom-made items

5. Shipping Costs

The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., damaged or incorrect items).

6. Exchanges

If you wish to exchange an item for a different size or color, please follow the return procedure and place a new order for the replacement item.

If you have any questions regarding our Refund and Return Policy, please contact us at:
Email: info@jasminerings.xyz
Phone: 078 8279 8749

Thank you for shopping with Jasmine Rings.